Privacy Policy

Effective date: January 8, 2026

This Privacy Policy explains how Furny LLC (“Furny”, “we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit furny.am, create an account, or purchase furniture online in Armenia.

1) Who we are (Data Controller)

Company: Furny LLC
Address: Rostovyan 13/1, 0075, Yerevan, Armenia
TIN: 00542902
Email: info@furny.am
Phone: +37444919900

2) What personal data we collect

A. Data you provide

• Name, phone number, email address

• Delivery address and order details (items, quantities, notes)

• Account details (if you create an account)

• Messages you send to support (chat/email/forms)

B. Data collected automatically

• IP address, device type, browser, operating system

• Pages viewed, actions on the site, approximate location (city/region)

• Cookies and similar technologies (see Section 9)

C. Payment-related data

• Payment status, transaction reference, and limited details needed for accounting and fraud prevention

• We do not want to store full card details on our servers (see Section 6)

3) Why we use your data

We use personal data to:

• Process orders, deliver products, and provide customer support

• Contact you about order status, delivery, returns, warranty, and service

• Prevent fraud, abuse, and security incidents

• Maintain and improve the website (analytics, performance, troubleshooting)

• Send marketing messages only when you choose to receive them (you can unsubscribe anytime)

4) Legal basis for processing

We process data when:

• It’s needed to perform a contract (to fulfill your order and delivery)

• It’s required by law (accounting, taxes, responding to lawful requests)

• It’s in our legitimate interests (security, fraud prevention, service improvement)

• You gave consent (marketing messages, optional cookies)

5) Who we share data with

We may share limited data with:

• Delivery/logistics partners (name, phone, address, delivery details)

• Payment providers/banks (to process payments and confirm transactions)

• IT/hosting and security providers (site hosting, maintenance, protection)

• Analytics/marketing tools (only when needed and, where applicable, based on consent)

• Authorities if required by law or legal process

We do not sell your personal data.

6) Cardholder Information Privacy Policy

We do not store full card details on our servers (such as full card number or CVV). Card payments are processed by authorized payment providers/banks. We typically receive only payment confirmation and limited transaction details (for example, transaction ID/reference, amount, date/time, and sometimes masked card data like last 4 digits) needed for order processing, fraud prevention, and accounting.

7) International transfers

Some service providers (hosting, analytics, email delivery) may process data outside Armenia. When this happens, we take reasonable steps to protect your data (restricted access, contractual safeguards, and security controls).

8) Data retention

We keep personal data only as long as needed for the purposes above, including legal/accounting requirements. Typical retention:

• Order and accounting records: (5 years)

• Support communications: (12 months)

• Marketing subscription data: until you unsubscribe

9) Cookies

We use cookies for:

• Essential functions (cart, checkout, login, security)

• Preferences (language, settings)

• Analytics (understanding site usage)

• Marketing (only if enabled)

You can control cookies in your browser settings and, if available, in our cookie banner/settings tool.

10) Security

We use reasonable technical and organizational measures to protect data, including HTTPS encryption, access controls, updates, and monitoring. No method of transmission or storage is completely secure, but we work to reduce risks.

11) Your rights

Depending on applicable law, you may have rights to:

• Request access to your personal data

• Correct inaccurate or outdated data

• Request deletion/blocking in certain cases

• Withdraw consent where processing is based on consent

• Object to certain processing

• File a complaint with the relevant Armenian authority or courts

To exercise your rights, contact info@furny.am.

12) Children

Our store is not intended for children. If we learn we collected personal data from a child without appropriate permission, we will delete it.

13) Changes to this policy

We may update this Privacy Policy. The updated version will be posted on furny.am with a revised effective date.

14) Contact

Email: info@furny.am
Address: Rostovyan 13/1, 0075, Yerevan, Armenia