If you placed your order while logged in, you can download/print your receipt from your account:

1. Go to My Account → Order History
2. Open your order and click Invoice (or Print Invoice)

If you checked out as a guest, you won’t have an account order list. In that case, contact us with your order number and we’ll send the receipt to your email.

If a Product is non-food and of proper quality, you may return or exchange it within 14 days from the day it was handed over to you (unless we offer a longer period). The 14-day period is considered met if you hand it to a postal/courier/delivery service within those 14 days.

Conditions for return/exchange of proper-quality goods include:

The Product is unused

It keeps its marketable appearance and product attributes

Labels/seals (if any) are intact

You have proof of purchase / settlement documents

Return delivery costs: the cost of delivering a proper-quality Product back to the seller is generally paid by the purchaser, unless we agree otherwise.

How to request a return/exchange: email info@furny.am with:

Order number

Product name

Reason (size/color/fit, etc.)

Photos showing condition and packaging

Exceptions: when proper-quality goods may not be returnable

Proper-quality goods may not be returnable in cases including custom-made/individualized goods (made to your special requirements), unless your contract with us states otherwise.
(Other legal exceptions may apply depending on the goods category and Government-approved lists.)

We currently ship orders within Armenia. During checkout, enter your delivery address and you’ll see the available shipping options (and cost, if applicable).

If your location isn’t available at checkout, contact us and we’ll confirm whether we can arrange delivery to your area.